Payment Policy

💳 Payment Policy – Petalwalk

Effective Date: 26 January 2026

Brand: Petalwalk

Business Name: Petalwalk

At Petalwalk, we strive to provide secure, transparent, and convenient payment options for our customers.

1. Pakistan Orders

Cash on Delivery (COD)

• Cash on Delivery (COD) is available on eligible orders within Pakistan.

• Customers are requested to keep the payable amount ready at the time of delivery.

• Courier representatives may verify order details before handing over the parcel.

• Petalwalk reserves the right to refuse COD service for suspicious, fraudulent, non-serious, or repeatedly unconfirmed orders.

2. International Orders

Advance Payment Required

• All international orders require advance payment before shipment.

• International orders will only be processed and dispatched after successful payment confirmation.

• Orders may be cancelled if payment is not received within the specified period.

3. Accepted Payment Methods

Depending on availability and destination, Petalwalk may accept:

• Cash on Delivery (Pakistan only)

• Bank Transfer

• Debit Cards

• Credit Cards

• Approved Online Payment Gateways

Available payment methods may change from time to time without prior notice.

4. Payment Verification

To protect both customers and our business, Petalwalk may verify payment information before processing an order.

Additional verification may be requested for high-value, unusual, or international transactions.

5. Currency

Pakistan Orders

• Prices are generally displayed and charged in Pakistani Rupees (PKR).

International Orders

• Prices may be displayed and charged in the applicable currency offered at checkout.

Currency conversion rates may vary depending on banks, payment providers, and financial institutions.

6. Failed or Rejected Payments

Petalwalk shall not be responsible for delays caused by:

• Failed transactions

• Bank processing issues

• Payment gateway interruptions

• Card authorization failures

Orders affected by unsuccessful payments may be delayed, cancelled, or placed on hold until payment is successfully completed.

7. Fraud Prevention

Petalwalk reserves the right to:

• Refuse suspicious transactions

• Cancel fraudulent orders

• Request identity or payment verification

• Restrict future purchases where misuse is suspected

8. Refunds

Refunds, where applicable, shall be handled in accordance with the Petalwalk Return & Exchange Policy.

Refund processing times may vary depending on the payment method, bank, payment provider, and destination country.

9. Policy Updates

Petalwalk reserves the right to modify or update this Payment Policy at any time.

Updated versions will be published on this page.

10. Contact Information

Brand:
Petalwalk

Business:
Petalwalk

Address:
Sana Market, Opposite Hafiz Plaza, Tangi Road, Charsadda, Pakistan

Phone:
03115131258

Email:
petalwalk1@gmail.com